Shipping policy
Thank you for shopping at HappyPets.co. Here's everything you need to know about how we ship your orders.
Processing Time
All orders are processed within 1–3 business days of payment confirmation. Orders are not processed on weekends or public holidays.
Shipping Rates
- Economy Shipping — $8.00 (free on orders over $50)
- Express Shipping — $15.00 (free on orders over $100)
Estimated Delivery Times
- Economy Shipping — est. 3–20 business days
- Express Shipping — est. 3–10 business days
Delivery times vary depending on your location and the supplier's warehouse. While we do our best to meet these estimates, delays may occasionally occur due to high demand, customs processing, or carrier issues beyond our control.
International Shipping
We ship to a wide range of countries including the UK, US, EU, Australia, Canada, and more. International orders may be subject to customs duties and import taxes, which are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information where available.
Lost or Delayed Orders
If your order hasn't arrived within the estimated timeframe, please contact us at alwayshappypet@gmail.com and we'll investigate promptly.
Contact Us
📧 alwayshappypet@gmail.com 🌐 HappyPets.co